Privacy Policy

1. Who we are

Siddharth Offsets ("we", "us", "our") operates an offset printing business located at 5-B/2, Indore Samachar Bhawan, Press Complex, A.B. Road Indore, Madhya Pradesh 452010. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us.

2. Information we collect

Enquiry form data: when you submit our enquiry form we collect your name, phone number, email address, the service type and quantity you are interested in, and any message you provide.

Communication data: if you contact us via WhatsApp or email, we receive the information you choose to share with us through those channels.

Usage & advertising data: we use cookies and similar technologies, including the Meta (Facebook) Pixel, which collects information such as your IP address, browser information, pages visited and actions taken on this site (for example page views, contact button clicks and form submissions).

3. How we use your information

To respond to your enquiries and prepare printing quotations.

To communicate with you about your print job via phone, email or WhatsApp.

To measure and improve the effectiveness of our advertising, including Facebook/Instagram ads, using the Meta Pixel.

We do not sell your personal information to anyone.

4. Sharing of information

Email delivery providers: enquiry details are emailed to us through a transactional email service (Resend) for the sole purpose of delivering your enquiry to our inbox.

Meta Platforms: through the Meta Pixel, certain usage events are shared with Meta Platforms, Inc. to help us run and measure advertising. Meta's use of this data is governed by the Meta Privacy Policy (https://www.facebook.com/privacy/policy/).

WhatsApp: if you choose to contact us on WhatsApp, your communication is handled by WhatsApp/Meta under their own terms and privacy policy.

We may disclose information if required to do so by law.

5. Cookies & tracking

This website uses cookies and similar technologies for analytics and advertising measurement (including the Meta Pixel). You can control or delete cookies through your browser settings, and you can opt out of personalised Facebook ads through your Facebook Ad Preferences (https://www.facebook.com/adpreferences).

6. Data retention

We retain enquiry details for as long as necessary to respond to your enquiry, fulfil your print orders and maintain business records, after which they are deleted or anonymised.

7. Data security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us at siddharthoffsets@gmail.com or messaging us on WhatsApp at +91 93025 41654. We will respond within a reasonable timeframe.

9. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date below.

11. Contact us

Siddharth Offsets — 5-B/2, Indore Samachar Bhawan, Press Complex, A.B. Road Indore, Madhya Pradesh 452010. Email: siddharthoffsets@gmail.com. WhatsApp: +91 93025 41654.